ep777 Privacy Policy
This policy describes in detail how your personal information is collected on the ep777 platform, what purposes it is used for, and how it is kept secure with SSL protection.
About This Privacy Policy
ep777 ("we", "us", or "platform") is an online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy explains what kind of information we collect when you use the ep777 website or services, how that information is used, and what steps we take to protect it.
This policy is consistent with and operates together with our Terms and Conditions. By registering with ep777 or using our services, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This privacy policy may be updated at any time. For significant changes, we will notify members by email or through a notice on the website.
What Information We Collect
ep777 collects two types of information — information you provide directly, and technical information collected automatically while you use the platform.
Personally Identifiable Information
We collect the following information for registration and account management:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Residential address and nationality
- National ID or passport details (for identity verification)
- Financial transaction details: bKash, Nagad, Rocket, Upay, or bank account information
Technical and Usage Information
When you use ep777, the following information may be logged automatically:
- IP address, browser type and version
- Device type (mobile, tablet, desktop) and operating system
- Session duration, page visit history, and click records
- Gaming history, bet amounts, and transaction records
- Referrer URL (the source from which you arrived)
Information From Communications
When you contact us via live chat or email ([email protected]), your messages and support-related information are stored. This is used to resolve future issues and improve service quality.
How Information Is Used
ep777 uses your information only for legitimate and specific purposes. The main reasons for our use of information are outlined below:
Account Management
Information is used to verify registration, secure login, confirm identity, and keep your account active.
Processing Financial Transactions
Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay.
Customer Support
Information is used to resolve your issues quickly and effectively and to provide assistance through 24/7 live chat.
Service Improvement
Analytical data is used to review platform performance, add new features, and improve the user experience.
Fraud Prevention
Information is analyzed to detect suspicious activity, prevent unauthorized access, and maintain platform security.
Relevant Communications
With your consent, important updates, new bonus offers, or promotional messages may be sent to you. You can opt out at any time.
Sharing Information With Third Parties
ep777 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in certain specific situations:
Service Providers
Only the necessary information is shared with payment gateways (bKash, Nagad, Rocket, Upay, bank partners), technology infrastructure providers, and game software developers. These parties operate under strict confidentiality agreements and may not use the information for any other purpose.
Legal Obligations
We may be required to share information with relevant authorities when required by court order, government directive, or legal process. In such cases, we will provide only the minimum information necessary.
Security Protection
In cases of fraud, deception, or platform misuse, relevant information may be shared with cybersecurity partners for the purpose of investigation.
ep777 never sells your information to third parties for advertising purposes. All of our partners are required to adhere to the same privacy standards.
Cookie and Tracking Technologies
The ep777 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are necessary to maintain login sessions, verify security, and ensure the core functionality of the platform. Disabling them may cause the site to not work properly.
Analytical Cookies
These cookies are used to understand which pages are visited most, how much time is spent, and user behavior.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalized experience choices.
Cookie Controls
You can block or delete cookies from your browser settings. However, disabling essential cookies may prevent you from accessing your account.
Data Security Measures
ep777 follows your privacy policy and uses industry-standard technology and processes to protect your data.
Encryption and SSL Protection
All data transmission on the ep777 platform is secured through SSL (Secure Socket Layer) encryption. This means all information transferred between your browser and our servers is encrypted, making it impossible for third parties to read or alter.
Secure Server Infrastructure
Our data servers are protected by advanced firewalls and access control systems. Only authorized personnel can access your information for specific required purposes.
Two-Factor Verification
We support Two-Factor Authentication to enhance account security. With this enabled, knowing only the password is not enough for someone else to access your account.
However, no technology system on the internet is one hundred percent guaranteed. You also have a responsibility — use a strong password, do not share your login details with anyone, and be careful when using your account on public Wi-Fi.
Data Retention Period
ep777 retains your personal information only for as long as necessary or as required by law.
Active Account
All information is retained while your account remains active. This information is used to provide services, verify transactions, and deliver customer support.
After Account Closure
Even after an account is closed or deactivated, financial transaction records, identity verification documents, and legally required information are retained for a set period. This is necessary to comply with anti-money laundering (AML) regulations.
Data Deletion Request
You can contact us at [email protected] to request deletion of your information. However, some information may not be possible to delete due to legal obligations.
Your Rights and Controls
As a registered member of ep777, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the stored information.
Right to Correction
If there is any error in your information, you can request a correction. This can be done through account settings or via our support team.
Right to Deletion
Under certain conditions, you may request that your information be deleted. However, if legal obligations exist, it may not be possible to delete all information.
Right to Object to Processing
For marketing communications or analytical use, you may withdraw your consent at any time.
To exercise these rights, contact our support team at [email protected] or use 24/7 live chat. We will respond to your request as quickly as possible.
Protection of Minors
ep777 is intended entirely for adults — for users aged 21 and above only. We do not knowingly collect or store information from minors.
Age Verification
We verify age at the time of registration. If any user registers with false information, their account is immediately closed and the stored information is deleted. Upon request from parents or guardians, we will assist in verifying and, if necessary, closing their child's account.
Policy Changes and Updates
ep777 reserves the right to review and update this privacy policy from time to time. Reasons for changes may include:
- Launch of new services or features
- Technical changes or upgrades
- Changes in legal or regulatory requirements
- Need for security improvements
For significant changes, we will notify members in advance by email or through a notice on the website. Continued use of the platform after an update will be considered your agreement to the new policy.
We recommend that you visit this page occasionally and take note of the date of the latest update.
Have More Questions?
For any questions about the privacy policy or your information, contact our 24/7 support team.